Shipping Policy
Shipping Policy for Fraire Hard Seltzer
Welcome to Fraire, your premier choice for refreshing Hard Seltzer in the Netherlands! We strive to deliver our products efficiently and securely to ensure you have the best experience possible. Please review our shipping policy below.
Shipping Locations
We currently ship to all addresses within the Netherlands. Unfortunately, we do not offer international shipping at this time.
Processing Time
Orders are processed within 1-2 business days (Monday to Friday, excluding holidays). You will receive a notification once your order has been shipped.
Shipping Methods and Delivery Times
We offer the following shipping methods:
- Standard Shipping: Delivery within 2-5 business days.
- Express Shipping: Delivery within 1-2 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the shipping method selected and the total weight of your order.
- Standard Shipping: €6.95 for orders under €99. Free for orders €99 and above.
- Express Shipping: €12.95 for all orders.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track the status of your shipment on our courier's website.
Delivery Issues
If you encounter any issues with your delivery, such as a delayed or lost package, please contact our customer service team at bram@frairedrinks.com or call us at
+ 31 6 44 80 48 78. We will work diligently to resolve the issue as quickly as possible.
Shipping Restrictions
Please note that we cannot ship to P.O. boxes or military addresses (APO/FPO).
Damaged or Incorrect Orders
If your order arrives damaged or if you receive the wrong items, please contact us within 48 hours of delivery. Provide your order number and a description of the issue, and we will arrange for a replacement or refund.
Changes to Your Order
If you need to make changes to your order or shipping address after placing it, please contact us immediately. We will do our best to accommodate your request, but please note that changes may not be possible once the order has been processed and shipped.
Contact Us
For any questions or concerns regarding our shipping policy, please reach out to us at bram@frairedrinks.com or call us at + 31 6 44 80 48 78. We are here to help!
Thank you for choosing Fraire Hard Seltzer. Enjoy your refreshing experience!